Draft
Refund Policy
How refunds will be handled for Matter purchases.
This is a clearly-marked draft placeholder.
It is not a finished legal document and must be reviewed and approved before broad public sales. It exists only so that the purchasing flow has a policy page to reference.
1. Digital products
Matter products are digital. This policy will define the conditions under which a purchase may be refunded, and how refunds interact with issued licenses.
2. Requesting a refund
A refund request process will be documented here before broad public sales begin.